Woody Hooten

USA · (212) 961-7753 · gmail@woodyhooten.com

Multilingual autodidactic opsimath. Broad corporate experience in a variety of verticals. I aim to gamify everything. Over 10 years of professional experience in Silicon Valley. 10 years of SF networking. Python since 2019.


February 2021 - Present

Contract Software Developer

March 2020 - Present

Chief Information Officer


  • Chief software architect and engineer
  • Administrator for GSuite, CRMDialer, Wix, Discord, and our Python backend
  • Adapted CRMDialer PHP API to utilize Python requests calls
  • Automated Lead Management
  • Created internal administrative bot for Discord channel
  • Created all internal sales forms for Residential Solar, Commercial Solar, and Mortgage Refinancing
  • Created custom solar proposals based on property usage to zero out annual True Up bills
  • SDR - 100 dials per day, 12.5% close rate
  • AE - 16.7% close rate
  • SM - Managed dialing team call volume increase of >100% MoM, each month, from April to August

March 2020 - Present


  • Took over this monthly networking event for Sacramento Area Pythonistas of all levels at the Urban Hive
  • Topics presented by community volunteers
  • Pizza and Beer!
  • Pivoted Community to Online Events with the advent of nCOVID-19
Past Sponsors:

January 2020 - Present

Chief Product Officer

  • Refactored Django stack to current Flask oriented stack
  • Developed lightweight API serving platform
  • Integrated with Stripe platform for credit card production and management
  • Developed proprietary API for ARG operations on the Stripe Issuing platform
  • Managed requirements from prospective partners and founders, selecting appropriate technologies for Agile Development.
  • Utilized Trello for Kanban Agile Development
  • Managed a UC Davis summer intern for entry level development tasks
  • Ubuntu 18.0.4 LTS for network management and services configuration
  • Implemented ARG database with MySQL
  • Design schema, built tables, and selected appropriate tools for remote database administration
  • Proprietary algorithm for computing balance data to credit card end users
  • Moved DNS and codebase from A2 hosting to AWS VM
  • Developed web crawler to serve Divvy cards via arg.com
  • Implemented inbound text handling on Twilio with ngrok
  • Implemented Twilio API for end user SMS handling, two way
  • Utilized GSuite for email and document management

October 2019 - Present

Community Manager

  • Developed social media publishing pipeline
  • Organized live community events at local businesses
  • Established beta program for customer driven product ideas
  • Implemented customer support system

October 2016 - December 2019

Product Specialist

  • Focused on Global Account Renewals for Annual Licenses, Video Conferencing Solutions
  • Developed Process Playbook for Customer Success
  • Liased with Partners in Reselling and in Distribution
  • Coordinated complex renewals among multinational conglomerates in all sales regions
  • Forged team of contractors in GBU into tight community, MTV and ATX locations
  • Automated subscription renewal messaging campaigns

November 2015 - February 2016

Operations Contractor

  • Implemented Customer Support system
  • Developed Process Playbook for Customer Success
  • Developed core founding architecture: Business Model, Financial Model, User Growth Model Implemented company billing system
  • Recruited, hired and trained remote team for User Operations department

February 2015 - July 2016

Co-Founder, Director of Operations

  • Reviewed 1000+ International Hospitals
  • Conducted profitable market research expeditions
  • Established first channel partnerships in Costa Rica
  • Established first vendor partnerships in Costa Rica
  • Emissary's first dental surgery client
  • Founded Sales organization
  • Founded Operations organization

August 2013 - May 2015

Senior Manager, Community

  • Managed team of Community Managers for KIXEYE Games
  • Directed team of forum moderators in 5 countries, 4 timezones
  • Coordinated with product teams in SF, Canada, UK, and Australia
  • Built and Maintained Community Team Handbook – Training, Team Processes, Style-guide
  • Created KIXEYE.com Forums and Managed Staff and Moderation Team
  • Report Weekly Product insights to Executive team across entire product portfolio
  • Coordinate Community department with other departments in the company
  • Created and Manage Battle Pirates Test Community
  • Designed Social Media Editorial Pipeline

September 2012 - August 2013

Product Manager

  • Managed 27-member team of volunteer community moderators
  • Salvaged existing game community around Ravenworld Franchise
  • Deputized prominent community members to official operational positions
  • Hired and trained top moderation staff as remote CS Team
  • Designed and developed beta test program for 13 published games
  • Built and managed multi-brand Zendesk Environment to lead 4 agent CS team on 196 games
  • Developed and managed Community/CS/Social Media standards for top published games
  • Established issue handling strategies among 6w PMs and 3rd party developers
  • Developed and coordinated BBC custom community channels
  • Ran 1st class of sf.citi Internship program (Mayor Lee, Ron Conway)
  • Recruited, on-boarded, and trained an ideally experienced, high quality replacement

March 2012 - August 2012

Head of Community

  • Led team of Community Managers for Ravenworld Games through all phases of development
  • Built and Managed Social Media Marketing Strategy for 6L Games
  • Created and managed training documents for Community processes
  • Managed Internal Marketing and Communication efforts after 6Waves/Lolapps Merger
  • Hired and trained top moderation staff as remote CS Team
  • Established channels and strategies for rich interaction between users and game design/development staff
  • Designed, developed, and managed end-to-end customer support system
  • Designed, outsourced, and administered community forums, managed mod staff
  • Designed and managed all billing, fraud detection, issue and feedback handling processes
  • Managed Quiz, Gift, Game application developer community on the Facebook platform
  • Designed, implemented and managed processes to integrate user feedback into product roadmap• Designed, implemented and managed application developer support handbook
  • Designed, implemented and managed FAQs for application developers

January 2009 - March 2012

Interaction Designer

  • Designed adventure browsing interface
  • Developed HTML/CSS
  • Created marketing content for adventure listings

July 2008 - July 2008

Research Manager

  • Dialed financial industry executives to market firm's annual summit
  • Edited Financial Industry Benchmarking & Best Practices report, 1800+ McKinsey slides
  • Developed marketing contacts database, 100% accuracy

February 2008 - May 2008

Jr. Developer, DBA

  • Designed data structures for 3 professional sports alerts applications (ESPN alerts: NFL, MLB, NBA)
  • Streamlined weekly campaign reporting, client facing
  • Maintained internal contacts database, 4+million numbers
  • Traveled to concerts around US, administered local use of mSnap Text2Screen platform

March 2007 - December 2007

Web Development Intern

  • Spreadsheet jockey
  • Designed internal portal for Procurement dept.

May 2000 - December 2000


Sierra College

Computer Science

GPA: 4.0

January 2019 - Present

Sierra College

Associate of Science

August 2002 - May 2004

Granite Bay High School

Electrical Engineering
August 1998 - May 2002


Programming Languages & Tools


I'm an active guy. Whether problem solving or applying elbow grease, I am biased to action.

In action, I ride cycles of all number of wheels. Soccer is my game of choice, but swimming took me through NCAA. When it comes to the internet, I believe we're all getting a chance to write our own place in history, and I've been taking that perhaps a little too seriously.

Awards, Honors, and Certifications